Atera Networks
 | |
| Company type | Private |
|---|---|
| Industry | Information technology |
| Founded | 2011 |
| Founder | Gil Pekelman Oshri Moyal |
| Headquarters | Tel Aviv, Israel |
Key people |
|
| Products | Remote Monitoring and Management (RMM) System monitoring Patch management Network monitoring AI |
| Website | www |
Atera Networks (also known simply as Atera) is an autonomous IT management platform with built-in AI agents that offers functionalities such as remote monitoring and management (RMM), ticketing system, help desk, patch management, and operational automation alongside operational aspects like reporting and analytics.[1][2][3]
Targeted towards information technology (IT) departments and managed service providers (MSPs), Atera facilitates file transfers, remote computer access, multi-user support, and the creation of automation without limitations on device or server counts, and autonomous resolution.[4] It aims to shift IT professionals from a reactive to a proactive work model.[4] The company maintains offices in Israel, United States of America, Romania and the Netherlands.[5]
Company
[edit]Founded in 2011 by Gil Pekelman and Oshri Moyal in Israel, in 2024 Atera served a customer base that has grown to include 12,000 users spanning 120 countries, indicative of a substantial increase in its annual growth rate.[6][1][7][8] The Tel Aviv-based startup focuses on developing predictive IT management software for organizations[9] incorporating artificial intelligence (AI) for system malfunction prediction and management.[10] The platform, offered as a software as a service (SaaS), enables remote access, billing, and reporting capabilities.[11][7] It employs AI to improve workflow and the efficiency of processes.[7]
After a decade of operation without external funding, Atera raised $100 million in two funding rounds.[6] The company became profitable in 2017, and although it intentionally reduced its profitability in 2019 to invest in growth, it remained bootstrapped[9] until its first investment round in 2020, led by K1, with a $25 million investment.[6] In 2021, a Series B funding round led by General Atlantic,[1][6] with K1 also participating, brought in $77 million,[4] valuing Atera at $500 million.[9] The funding was aimed to enhance customer reach, expand product capabilities, particularly in AI for predictive analytics, and support further global expansion and product innovation.[9][5]
Software
[edit]The software architecture begins with endpoint-installed clients connecting to a network, allowing IT managers to monitor networks as if localized.[9] Atera collects data points from devices, focusing on hardware performance, networking, software performance, and security diagnostics, predicting potential issues.[9] In January 2023, Atera integrated OpenAI Codex into its RMM platform for automated script generation, aiming to reduce manual scripting time for IT professionals.[1][12] This integration is part of Atera's strategy to utilize AI and machine learning for automation and failure prediction, enhancing the platform's overall efficiency.[12] A further expansion with OpenAI in April 2023 introduced a feature for automating remediation processes based on support ticket inputs.[13]
The company has integrated its IT platform with Microsoft's Azure OpenAI Service, which contributes to a comprehensive monitoring of IT operations.[14] Atera鈥檚 AI Copilot is an AI agent purpose-built to support technicians in their daily work.[15] Atera's IT Autopilot is an AI agent that autonomously resolves low-risk IT tasks, enabling end users to self-troubleshoot repetitive issues such as password resets and reboots. Built into Atera鈥檚 platform, thereby minimizing the need for IT intervention.[14][16][17] This function aims to substantially reduce initial response times and amplify the productivity of IT teams.[14]
Atera integrates third-party security software for enhanced protection and issues security patches.[9] The platform's functionality includes a browser-based management console for system monitoring, service ticket creation for IT issues, customizable alerts, endpoint management, real-time diagnostics, patch management, and extensive reporting capabilities, offering insights into IT service performance and technician efficiency.[9][11]
References
[edit]- ^ a b c d Kerner, Sean Michael (26 January 2023). "Remote IT management gets a generative AI boost as Atera adds OpenAI Codex". VentureBeat. Retrieved 11 March 2024.
- ^ "From back office to big picture: IT's autonomous era begins". fastcompany. Retrieved 8 July 2025.
- ^ "Atera CEO On Autopilot Platform: 'It Doesn't Just Tell You What The Problem Is, It Fixes It'". CRN. Retrieved 23 May 2025.
- ^ a b c "Analyze More Than 40 Thousand Data per Second: ATERA Raised 77 Million Dollars". Retrieved 11 March 2024.
- ^ a b "Tech Buzz: Israel's hi-tech market gets three new unicorns, three IPOs". The Jerusalem Post. 29 July 2021. ISSN 0792-822X. Retrieved 11 March 2024.
- ^ a b c d 诪讙谉, 讛讚住 (11 December 2021). ""拽讬讘诇谞讜 诪讬讬诇讬诐 诪拽专谞讜转 讜讗诪专谞讜 - 诇讗": 讛住讟讗专讟志讗驻讬诐 砖诇讗 专讜爪讬诐 诪砖拽讬注讬诐". Globes. Retrieved 11 March 2024.
- ^ a b c "Atera". Retrieved 11 March 2024.
- ^ "QBS MSP Strengthens Service Offering through Strategic Partnership with Atera". www.qbssoftware.com. Retrieved 11 March 2024.
- ^ a b c d e f g h Lunden, Ingrid (28 July 2021). "Atera raises $77M at a $500M valuation to help SMBs manage their remote networks like enterprises do". TechCrunch. Retrieved 11 March 2024.
- ^ "讛讘讬谞讛 诪诇讗讻讜转讬转, 讻诇 讛砖讗专 讟讘注讬. 讛驻讬 讛讗讜讜专 讘诪砖专讚讬 "讗讟专讛" - 讜讜讗诇讛! 讻住祝". 讜讜讗诇讛! (in Hebrew). 24 March 2022. Retrieved 27 March 2024.
- ^ a b Ohlhorst, Frank J. (22 January 2021). "How Atera Brings IT Management to Distributed Workforces". eWEEK. Retrieved 27 March 2024.
- ^ a b Comeau, Zachary (26 January 2023). "Atera Launches OpenAI Integration for IT Script Generating". My TechDecisions. Retrieved 27 March 2024.
- ^ Comeau, Zachary (3 April 2023). "Atera Expands OpenAI Integration With Automated Remediation Loops". My TechDecisions. Retrieved 27 March 2024.
- ^ a b c "10x efficiency: Atera enables better IT management with its AI-powered IT Platform". Microsoft Customers Stories. Retrieved 27 March 2024.
- ^ "Harnessing AI Copilot to Triage and Auto-Respond to Tickets". FSD Tech. Retrieved 1 October 2025.
- ^ Aijourn (20 May 2025). "atera launches it autopilot ushering in the era of autonomous it". The AI Journal. Retrieved 20 May 2025.
- ^ Pulse2 (7 February 2025). "Interview With Co-Founder & CEO Gil Pekelman". Pulse2. Retrieved 7 February 2025.
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